Shipping Policy

Effective date: [CLIENT/LEGAL REVIEW: effective date]. [CLIENT/LEGAL REVIEW: the client’s lawyer reads this page before launch]

Where we deliver

We deliver to addresses across India. We do not ship outside India.

What delivery costs

Delivery is a flat ₹60 per order, inclusive of GST, shown in your cart and at checkout before you pay. [CLIENT/LEGAL REVIEW: free delivery above an order value, if the client offers it (spec 11.4)]

When your order leaves us

We dispatch orders within [CLIENT/LEGAL REVIEW: dispatch time in working days after the order is placed]. Delivery usually takes [CLIENT/LEGAL REVIEW: typical delivery time by region after dispatch — the checkout’s shipping label SMP_FLAT_RATE_TITLE already reads “Standard shipping (3–7 days)”; make the two agree] after dispatch; remote PIN codes can take longer.

Tracking

[CLIENT/LEGAL REVIEW: how the customer is told the courier’s name and the tracking number — nothing in the website sends a tracking email today] [CLIENT/LEGAL REVIEW: courier(s) used]

If something goes wrong

Check that your address and phone number are correct at checkout: the courier calls that number. [CLIENT/LEGAL REVIEW: whether the courier calls the customer before delivery — confirm with the courier] [CLIENT/LEGAL REVIEW: what happens to an undelivered parcel returned to you — redelivery, refund, and who pays] A late, damaged or wrong delivery is covered by our Refund & Cancellation Policy.